Shipping Policies
We use a variety of trusted carriers in order to ensure products ship quickly and safely. These include:
Transit time begins once the order has completed this processing time and has shipped from our facility. Delivery expectation also varies based on the shipping method you choose at checkout. Custom Framing also affects the shipping time. We will work with you and notify you before custom framing begins on when you can expect your item to ship.
Depending on the item(s) you purchase and the address these items are being shipped to, different shipping methods will be available at the final step of checkout. Each shipping method has its own restrictions and charges that will be applied to your order. All shipping methods for the United States are trackable to the destination address.
Please note: Standard Ground shipping is 3-7 business days in the continental U.S. Please choose an expedited ship method for faster delivery; please note expedited shipping does not speed up processing times.
Shipping prices are determined at checkout by the shipping location, the shipping method selected at checkout, as well as the weight of item(s) ordered. Our framed jerseys are securely packaged and depending on the configuration chosen, can weigh up to 30-45lbs. We will explore every option possible to keep shipping costs down, even physically driving to meet you where possible.
Multiple Item Orders:
In some instances, you may receive multiple packages if your order included more than one item. Although multiple packages may be shipped, you will only be charged for one shipping charge.
Shipping to an address other than billing address:
If the customer chooses to ship to an address that is not the billing address, the customer agrees that delivery confirmation without signature is sufficient to prove the item was indeed delivered to the recipient.
Signature Required Deliveries:
Most orders above $1000.00 will require a signature upon delivery. Please, be aware you may need to sign for your package(s) when they arrive.
Shipping to a hotel:
We realize some customers may need to ship their item to a hotel. Shipments cannot always be guaranteed on a specific date, so please take the appropriate measures to ensure your delivery to a hotel is possible. Once the item is shipped, the customer must accept responsibility to then receive the package from the hotel. If the customer has left the hotel and cannot receive the item, they must make arrangements with the hotel to receive the item. We will not assume any responsibility after the package is signed for at the hotel; any shipping expense thereafter will be the sole responsibility of the receiver.
Shipping address key-in error and receiver unavailable:
If an address is entered wrong at checkout, or the receiver misses 3 delivery attempts by UPS, and the product is returned to our warehouse, the true UPS shipping charge will be assumed by the customer for reshipping (any promotional shipping charges do not apply towards reshipping). This payment must be made before an item is reshipped. If the address is entered without the correct apartment or suite number UPS/USPS needs to deliver the package, or the customer requests a different delivery address post-shipment; a delivery intercept fee may need to be paid (this is a policy of FedEx/UPS and we cannot assume extra shipping charges for an incomplete address, this charge is $16).
- UPS - used most often and preferred. If you input a PO Box address, please, have alternate method to UPS and a physical address available in case the package can only be delivered via UPS.
- USPS - used for some smaller size orders under $150 dollars. Typically baseballs and unframed jerseys.
Transit time begins once the order has completed this processing time and has shipped from our facility. Delivery expectation also varies based on the shipping method you choose at checkout. Custom Framing also affects the shipping time. We will work with you and notify you before custom framing begins on when you can expect your item to ship.
Depending on the item(s) you purchase and the address these items are being shipped to, different shipping methods will be available at the final step of checkout. Each shipping method has its own restrictions and charges that will be applied to your order. All shipping methods for the United States are trackable to the destination address.
Please note: Standard Ground shipping is 3-7 business days in the continental U.S. Please choose an expedited ship method for faster delivery; please note expedited shipping does not speed up processing times.
Shipping prices are determined at checkout by the shipping location, the shipping method selected at checkout, as well as the weight of item(s) ordered. Our framed jerseys are securely packaged and depending on the configuration chosen, can weigh up to 30-45lbs. We will explore every option possible to keep shipping costs down, even physically driving to meet you where possible.
Multiple Item Orders:
In some instances, you may receive multiple packages if your order included more than one item. Although multiple packages may be shipped, you will only be charged for one shipping charge.
Shipping to an address other than billing address:
If the customer chooses to ship to an address that is not the billing address, the customer agrees that delivery confirmation without signature is sufficient to prove the item was indeed delivered to the recipient.
Signature Required Deliveries:
Most orders above $1000.00 will require a signature upon delivery. Please, be aware you may need to sign for your package(s) when they arrive.
Shipping to a hotel:
We realize some customers may need to ship their item to a hotel. Shipments cannot always be guaranteed on a specific date, so please take the appropriate measures to ensure your delivery to a hotel is possible. Once the item is shipped, the customer must accept responsibility to then receive the package from the hotel. If the customer has left the hotel and cannot receive the item, they must make arrangements with the hotel to receive the item. We will not assume any responsibility after the package is signed for at the hotel; any shipping expense thereafter will be the sole responsibility of the receiver.
Shipping address key-in error and receiver unavailable:
If an address is entered wrong at checkout, or the receiver misses 3 delivery attempts by UPS, and the product is returned to our warehouse, the true UPS shipping charge will be assumed by the customer for reshipping (any promotional shipping charges do not apply towards reshipping). This payment must be made before an item is reshipped. If the address is entered without the correct apartment or suite number UPS/USPS needs to deliver the package, or the customer requests a different delivery address post-shipment; a delivery intercept fee may need to be paid (this is a policy of FedEx/UPS and we cannot assume extra shipping charges for an incomplete address, this charge is $16).
